I love Altoids. The “curiously strong mints” are the perfect solution to a busy schedule and an addiction to coffee. However, when I opened my my most recent tin, I was surprised and honestly disappointed to see this packaging.
Although some people might enjoy the crass humor presented on the liner, I just don’t see the point of it. I remember getting Altoids from my grandmother when I was a child. That is the image I associate them with. The use of tin rather than plastic or cardboard, the font, everything about the package seems to contribute to the story of a brand that has lasted for decades because of the products unquestionable effectiveness.
And while this might be an effective move to reach a new audience if it was part of a complete packaging and brand revamping, it isn’t. You don’t even see this abrasive message until after you have purchased and opened the mints. So rather than attracting a new audience, it seems Altoids is risking alienating their current consumers with little benefit. Obviously, some people will enjoy this message and some won’t, but it is only reaching current consumers of the product. The people who are offended by this message may reevaluate Altoids as their mint of choice, as one commenter on this online forum claims she intends to. On the other hand, I don’t see those who chuckle at the message increasing their purchases.
If you are going to go for a crass, sassy approach to speaking with your consumers, you can’t do so half heartedly. And for Altoids, I just don’t think this is the right brand message.